PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, on-call schedules, teams, services, and escalation policies via the PagerDuty API.

Capabilities

Incident management — retrieve, list, filter, acknowledge, resolve, reopen, and reassign incidents; update statuses without side-channel changes.
Activity and audit — stream the account-wide log/activity feed showing triggers, acknowledgments, escalations, and resolutions.
On-call and scheduling — list on-call entries, schedules, and escalation policies with optional filters.
People and teams — list or fuzzy-search users by name/email, list teams with members and linked resources, and resolve the authenticated user's own profile.
Services — list or look up individual services by ID or name search.

OAuth

This toolkit uses OAuth 2.0 via Arcade's PagerDuty auth provider. Users authorize via PagerDuty's OAuth flow; Arcade manages token acquisition and refresh automatically.

See the Arcade PagerDuty auth provider docs for configuration details: https://docs.arcade.dev/en/references/auth-providers/pagerduty

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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